Privacy Policy

Last Updated: 02/03/2026

Information We Collect Automatically

We may collect analytics data directly or through third-party analytics tools to help measure traffic and usage trends for our website. These tools may collect information such as pages visited, referring URLs, and interactions with the site.

This information is collected in aggregate form and does not reasonably identify individual users. We do not automatically collect personally identifiable information (PII).

Personally identifiable information is only collected when you voluntarily provide it, such as by submitting a contact form, requesting an estimate, scheduling an appointment, completing a survey, or otherwise communicating with us through our website.


Information You Provide to Us

We may collect personal information you voluntarily provide, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Service address

  • Information related to your inquiry or service request

This information may be provided through online forms, phone calls, emails, text messages, or voicemails.


How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and service requests

  • Schedule appointments and provide estimates

  • Communicate regarding services, updates, or customer support

  • Improve our website, services, and customer experience

We take reasonable measures to protect your information.


SMS/Text Messaging Communications

If you provide your mobile phone number, you consent to receive automated and recurring text messages from Unwavering Lakes Neuroscience Mental Health Center related to inquiries, appointments, service updates, estimates, or customer support.

  • Message frequency may vary

  • Message and data rates may apply

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.


Information Sharing & Disclosure

We do not sell or share your personal information for marketing purposes.

We may disclose information when required by law or in response to valid legal requests by public authorities.


Cookies

We may use cookies or similar technologies to enhance website functionality and user experience. You may disable cookies through your browser settings.


Data Security

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure.


Contact Information

If you have questions about this Privacy Policy, contact:

Unwavering Lakes Neuroscience Mental Health Center
Provo, Utah
(385) 265-2484